At Croply, we are committed to protecting the privacy of our users — including farmers, agronomists, and partners. This policy outlines how we collect, use, and safeguard your information.
We collect information that you provide directly to us, as well as information automatically collected when you use our services.
Personal Information: Name, mobile number, email address, and physical address (necessary for scheduling field visits).
Farm & Agricultural Data: Information regarding your crops, soil health reports, farm location (GPS coordinates), farm size, and photos of crops/pests uploaded for consultation.
Expert Data: For agronomists, we collect professional certifications, educational background, years of experience, and identity verification documents.
Payment Information: Payment processing is handled by secure third-party gateways. We do not store your full credit/debit card details on our servers.
Device & Usage Data: IP address, browser type, device identifiers, and information on how you navigate our app/website.
Croply uses the collected data for the following purposes:
Service Delivery: To connect farmers with the right agronomists and facilitate phone or on-site consultations.
Geographic Accuracy: To help experts navigate to your farm for physical inspections.
Personalization: To provide crop-specific advice based on your history and location.
Communication: To send booking confirmations, service updates, and agricultural alerts.
Platform Improvement: To analyze user behavior and improve our app's features and user experience.
We do not sell your personal data to third parties. We only share information in the following circumstances:
With Experts/Agronomists: We share your name, location, and crop details with the expert you have booked so they can provide the consultation.
Service Providers: We may share data with third-party vendors who provide SMS services, payment processing, or data analytics.
Legal Requirements: If required by law, we may disclose information to government authorities or in response to legal processes.
We implement industry-standard security measures (SSL encryption, secure servers) to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet is 100% secure.
We retain your personal and farm information for as long as your account is active or as needed to provide you with services. If you wish to delete your account, you may contact us, and we will remove your data, subject to legal or regulatory record-keeping requirements.
We use cookies to enhance your browsing experience, remember your preferences, and track platform performance. You can manage cookie settings through your browser, though disabling them may affect certain features of the website.
Depending on your location, you may have the following rights:
Access: The right to request copies of your personal data.
Correction: The right to request that we correct any information you believe is inaccurate.
Erasure: The right to request that we delete your personal data under certain conditions.
Withdrawal of Consent: You may withdraw your consent for data processing at any time.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
Croply reserves the right to update this Privacy Policy at any time. We will notify users of significant changes by posting the new policy on this page and updating the Effective Date.
If you have any questions or concerns regarding this Privacy Policy or your data, please contact our Grievance Officer:
Croply Support Team
Email: support@croply.pro
Website: www.croply.pro
Address: Anantnag, Jammu and Kashmir, 192201